From a Travelocity Guest in April 2013

Very helpful staff !!!

We stayed here for a week during the world curling and had a very pleasant stay. They have a shuttle that will take you most places that you want to go and we never had to wait more than a few minutes. The hotel is within walking distance to the inner harbour and downtown shopping, so we never needed to use a taxi.we got a great rate for a junior suite , which was really a one bedroom with a couch that we made out into a bed. small kitchen that had everything we needed except a decent sized coffee pot. The coffee pot would be our only small complaint ,there is a small 3 cup pot in the room. staying for 8 nights and having three of us it would have been good to have a larger pot.We can’t say enough about the staff . From the front desk to the people working the lounge they all were very helpful , but the best thing was that they all had a smile for us and were very friendly. Thanks for a great stay Chateau Victoria we hope to be back !!!!

Note: This was a Sporthost Victoria event that used downtown Victoria hotels.

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