Archive for December, 2013

Being good neigbours

Dear Ms. Ollis,   My wife and I appreciated the care and hospitality extended to us and many other Residentsof the Savoy on 777 Blanshard during last night’ s fire in our building.Please convey our thanks to all those on your staff, who extended your Hotel’ s hospitality to us. Thank YouKaren and Garry

Posted in Reviews By mark

From a loyal guest – What makes us different from hotel chains

Hello Paul Thank you for your message I have to say I love coming to the chateau as I have for many years . The upgraded this year are classic and very classy . You did a wonderful job there from the rooms to the lobby and not to mention I think you have the [...]

Posted in Reviews By mark

Our local food gets noticed in Vista 18

Dinner was absolutely amazing, truly.  Your staff were so professional and took care of our every need and then some and we all so enjoyed just sitting back and letting you all make decisions on our behalf.  The wine pairings were perfect (ok, the hangover, maybe not so much…) and it was really special that [...]

Posted in Reviews By mark

Going that extra mile

Dear Brenda, We had a wonderful stay in your hotel last week, which I hope will become an annual affair. I  so much didn’t want to leave that I left half of my possessions behind me. To wit: my hairclippers and my electric toothbrush. I thought you should know that Deborah Taylor in housekeeping went [...]

Posted in Reviews By mark