Enter Our Facebook Contest To Win a Dream Getaway to Victoria

Posted in Events By mark

Picture it – 3 nights in a fabulous one bedroom suite at the Chateau Victoria, delicious meals, and days filled with fun and excitement at a variety of attractions across the city. What an experience!

This is what we’ve included in our Dream Getaway to Victoria package for the lucky winner of our Facebook contest.

To Enter

Step 1: Like our Facebook Page.

Step 2: Fill in the entry form.

Step 3: Increase your chances of winning!  Enter multiple times by liking the below Facebook Pages and filling in the form.

The prize package includes:

3 Nights’ Accommodation at Chateau Victoria ($705 value)

  • One Casual Dinner at Clive’s Classic Lounge ($50 value)
  • Breakfast Everyday you Stay at Vista 18 ($150 value)
  • Victoria Harbour Kayak Tour with Ocean River Sports ($150 value)
  • Zipline Adventure Tour with AdrenaLINE ($199 value)
  • Covered Vessel Whale Watching with Springtide Victoria Whale Tours ($210 value)
  • Buchart Gardens & Hop On Hop Off City Tour with CVS Sightseeing ($150 value)
  • Swedish Aromatherapy Massages at Victoria Spa Services ($210 value)
  • Total Value $1795 + tax.

The contest closes May 31, 2013 at 11:59pm. We’ll announce the winner by June 7. Good luck!


You are going to love what we have in store for you this season!

As with every season, the team at this downtown Victoria hotel always spruce up our house to get ready for our guests.  This year, however, we did a major makeover to really set the stage for a great welcome.  Our lobby is completely renovated and ready for your inspection.  As are all of our Traditional Rooms.

Sitting area with fireplace - click to enlarge

Our space appears larger, yet more inviting.

Our Grand Lobby - click to enlarge

For more information of details of our renovations, please click here.  You don’t have to compromise  to shop local.

Be sure to tell us what you think, after all, it is your comments that guide us.

 

 


Visit The Beacon Hill Children’s Farm This Spring

I love spring in BC! It symbolizes renewal and growth. Warmer days, fun outdoor activities and so much more…One thing I never miss in Victoria is a visit to the Beacon Hill Children’s Farm. This is the season where all the babies are born. What a treat!

 

In fact, several baby goats have already been born this month. Shawn gave birth to quadruplets, and Ocean gave birth to a boy they named Surfer. How cute is that?

 

Families are able to get up and close with many of the goats. It’s so neat to see the pregnant Mammas and the new babies. Children can pet and feed them and watch them in the goat stampede. There are also ponies, pigs, mice and sheep.

 

With a suggested donation of $3.50 for adults and $2.50 for kids, it’s one of the more affordable activities in the city. If you’re planning a visit to Victoria, don’t forget to stop in at the Beacon Hill Children’s Farm.

 

 

Roy has been the Concierge at the Chateau Victoria since 2004. He loves people and he loves Victoria. His favourite part of being a Concierge is introducing guests to the many hidden treasures that Victoria has to offer which he will share through his Roy Recommends feature on our site.


Chateau Victoria’s Own Stephen Duncan Wins Victoria Hospitality Award

Posted in About Us By mark

 

Stephen Duncan, our Guest Services Agent, was awarded the Victoria Hospitality Award in February for his outstanding service with a customer over the holiday season.

 

A guest from Seattle had made a special trip to Victoria, BC to do a number of things. On that list, while staying at our hotel, was to enjoy an order of Eggs Benedict from Vista 18. A friend had been raving about Vista 18’s Eggs Benny as being “the best they’d ever had” and this guest couldn’t wait to try it. But this day happened to be our annual special Santa Charity Pancake Breakfast in the restaurant, and the Eggs Benedict was unavailable.

 

The guest went to the front desk to express their disappointment, and that’s when Stephen decided to help. He felt terrible that they weren’t able to enjoy the breakfast they had so been looking forward to. He decided to work with the kitchen and Room Service to arrange for an order to be prepared and delivered to the guest’s room free of charge. The guest was thrilled!  Their disappointment became a wonderful experience that they just had to share with the world.

 

Congratulations Stephen for going above and beyond to ensure that a guest was happy and satisfied with their experience at Chateau Victoria. We are proud to have you on our team!

 

The Victoria Hospitality Award Program (VHAP) has encouraged outstanding hospitality by recognizing individuals, companies and associations from the Greater Victoria area that go out of their way to make visitors, and locals, feel like there’s no better place to visit or live.

 

Outstanding hospitality is best described as a random act of kindness that goesabove & beyond the expected to meet the needs of an individual.

 

Do you know someone exceptional who deserves to be nominated? Fill out a nomination form online: http://www.tourismvictoria.com/nomination/