September 10, 2021

 

Travel is part of our DNA and we’re all excited to see it return.  Fall is a great time to #exploreBCnow, connect with family and friends and enjoy everything our city has to offer.

At the Chateau Victoria Hotel & Suites, we are closely monitoring the provincial health orders, and will be following all of the updated requirements as they take effect.  These include:

 

*Masks are mandatory in all public indoor spaces.

 

*As of Sept 13, 2021, proof of one dose of a COVID-19 vaccine is required to patronize Vista 18 or Clive’s Classic Lounge.  As of Oct 24, 2021, proof of full vaccination (two doses) is required.  This requirement is currently in place until Jan 31, 2022 and could be extended.  https://www2.gov.bc.ca/vaccinecard.html

 

Be assured that your guestroom, as well as all public areas, have received the additional cleaning and sanitization processes they deserve, with emphasis on all guest touch points and surfaces.

 

Returning guests will notice a few changes to our operation;

 

Housekeeping:

We are not currently offering daily stay over service in rooms. We are focusing our labour on ensuring clean and well-equipped rooms for arrivals.  Should you have a need for service, please contact our front desk and we will be happy to discuss the options available.

 

The dishware in your cabinet has been cleaned and sanitized for you. Please only open the doors if you intend to use them. Once you open the cabinet, please leave the note on the counter to alert us that the items require sanitation for the next guests

 

Food and Beverage:

Please follow the links to Vista 18 and Clive’s Classic Lounge  for current hours of operation and menu offering.  We are currently open 7 mornings per week for breakfast service, and 5 evenings per week, Wednesday through Sunday, for evening service in both venues. 

 

We have also paused our breakfast Room Service.  We expect this is a temporary measure until we are able to expand our labour force.

 

We appreciate your understanding and genuinely look forward to welcoming you.

 

The B.C. government information on travel and business rules are online at www.gov.bc.ca/covidtravel.  And ongoing guidelines are available at https://www2.gov.bc.ca/gov/content/covid-19/info/restrictions

 

Please stay safe with us.

 

Brenda Ollis
General Manager
Chateau Victoria Hotel & Suites