Visit The Beacon Hill Children’s Farm This Spring

Posted in By mark

I love spring in BC! It symbolizes renewal and growth. Warmer days, fun outdoor activities and so much more…One thing I never miss in Victoria is a visit to the Beacon Hill Children’s Farm. This is the season where all the babies are born. What a treat!

 

In fact, several baby goats have already been born this month. Shawn gave birth to quadruplets, and Ocean gave birth to a boy they named Surfer. How cute is that?

 

Families are able to get up and close with many of the goats. It’s so neat to see the pregnant Mammas and the new babies. Children can pet and feed them and watch them in the goat stampede. There are also ponies, pigs, mice and sheep.

 

With a suggested donation of $3.50 for adults and $2.50 for kids, it’s one of the more affordable activities in the city. If you’re planning a visit to Victoria, don’t forget to stop in at the Beacon Hill Children’s Farm.

 

 

Roy has been the Concierge at the Chateau Victoria since 2004. He loves people and he loves Victoria. His favourite part of being a Concierge is introducing guests to the many hidden treasures that Victoria has to offer which he will share through his Roy Recommends feature on our site.


Chateau Victoria’s Own Stephen Duncan Wins Victoria Hospitality Award

Posted in By mark

 

Stephen Duncan, our Guest Services Agent, was awarded the Victoria Hospitality Award in February for his outstanding service with a customer over the holiday season.

 

A guest from Seattle had made a special trip to Victoria, BC to do a number of things. On that list, while staying at our hotel, was to enjoy an order of Eggs Benedict from Vista 18. A friend had been raving about Vista 18’s Eggs Benny as being “the best they’d ever had” and this guest couldn’t wait to try it. But this day happened to be our annual special Santa Charity Pancake Breakfast in the restaurant, and the Eggs Benedict was unavailable.

 

The guest went to the front desk to express their disappointment, and that’s when Stephen decided to help. He felt terrible that they weren’t able to enjoy the breakfast they had so been looking forward to. He decided to work with the kitchen and Room Service to arrange for an order to be prepared and delivered to the guest’s room free of charge. The guest was thrilled!  Their disappointment became a wonderful experience that they just had to share with the world.

 

Congratulations Stephen for going above and beyond to ensure that a guest was happy and satisfied with their experience at Chateau Victoria. We are proud to have you on our team!

 

The Victoria Hospitality Award Program (VHAP) has encouraged outstanding hospitality by recognizing individuals, companies and associations from the Greater Victoria area that go out of their way to make visitors, and locals, feel like there’s no better place to visit or live.

 

Outstanding hospitality is best described as a random act of kindness that goesabove & beyond the expected to meet the needs of an individual.

 

Do you know someone exceptional who deserves to be nominated? Fill out a nomination form online: http://www.tourismvictoria.com/nomination/


Victoria’s first hotel with Lodgenet HD TV

Posted in By mark

The days of looking at a terrible picture on a hotel TV are now over at the Chateau Victoria.  We are very proud to walk you through a much better HDTV experience with our new Lodgenet HD service.  The HDTV signal comes from Shaw and is  funneled through Lodgenet.   As in the past, you will see free TV, pay per view movies, and hotel services through the TV’s remote.  With this new service there is an APP for your smart phone that will show you all there is to see, prior to, or during your stay at the hotel.   You can download this APP for free by going to http://www.lodgenetmobile.com  Note: you will see an option to buy a years worth of programming for $0.99 but you will not require this to just view your hotel’s local TV guide.  If you watch a lot of pay per view movies in various hotels, the $0.99 option might be worth it for you as it provides discounts on those movies through the app.

This new technology has one temporary drawback that we hope to negate by providing you with some simple options.  The guide on our actual hotel TV only shows the TV station associated with that channel number.  Actual programming by time is not yet available.  We have three solutions:

1. Call the front desk from your room and ask for a hard copy of our local TV programming and we will run it up to you.

2. Download the APP and follow these instructions: 1. Open the App and click on MY HOTEL.  2. Make sure the location is set to VICTORIA, BC, then hit search.  3.  Select Chateau Victoria from the list.  4. Select IN-Room TV.  5. Select TV control.    That’s it!  You will see a program guide on your phone.

3. Click here for My TV Grid.  The HD Channels start at #200 so Channel 200 is ABC which is Channel 2 on your hotel TV and they go up from there.

You told us your TV experience was important and we responded as quickly as we could to get you the best TV we could find.  Please enjoy our new service.

 


SportHost March Welcome to Athletes Competing in Victoria This Month

Posted in By mark

As a proud SportHost Victoria Member, staff here at Chateau Victoria would like to extend a warm welcome to the many sports teams competing in our beautiful city this coming month.

In March there are 7 different sporting events going on in a variety of different sports – swimming, rugby, hockey, diving and curling.

 

  • Feb 28 – Mar 2 – Swim BC AAA Championships
  • Mar 1 – 2 – Canadian University 7’s Rugby Championships
  • Mar 7 – 10 – Sting International Diving Meet
  • Mar 15 – 17 – John White Memorial Atom Hockey Tournament
  • Mar 20 – 24 – Victoria International Curling Classic
  • Mar 22 – 24 – Victoria Atom A Hockey Spring Classic
  • Mar 30 – Apr 7 – Ford Men’s World Curling Championships
  • Apr 1 – 7 – World Swimming Trials

 

Chateau Victoria has been host to many teams through SportHost Victoria for over 3 years now. Conveniently located right downtown with newly renovated traditional rooms; we are the perfect place for athletes to lay their heads down after a busy day.

To book your accommodation, please call 1-800-663-5891. To learn more about SportHost visit www.sporthostvictoria.com.